Non HP or damaged cartridge error on my 8610 printer running firmware FDP1CN2022AR

[jupiterflkid]

getting error messages when trying to use store bought refilled ink cartridges.  they have been working well for years and all of a sudden I am getting non-HP and damaged cartridges on my current working and brand new refilled cartridges bought off Amazon. 

Tried latest firmware update which finds my HP8610 but for status replies, "Not applicable" and reads I am running Version, "FDP1CN2022AR".  Have a little one who is always printing crafts and pictures, so genuine cartridges won't work for me.

Thanks,

Ron

[sandytechy20]

@jupiterflkid

Welcome to the HP support community.

I understand that you are unable to use refilled cartridges.

HP printers are designed to work with original HP ink and toner cartridges. As is standard in the printing business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.

Refer to this HP document for more assistance:- click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.