Not able to refill ink in HP Ink Tank 419

[AvijitM]

Hi I am trying to refill ink in my HP Ink Jet Wireless 419 printer. I am using the original ink bottles which I had with me. However when I am inserting the bottle to the tank head the ink is not going through to the tank. I am holding the bottle straight and have followed all instructions but the ink is not going down from the bottle to the tank

[Sneha_01]

Hi @AvijitM,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Refilling ink in an HP Ink Tank 419 printer can be a bit tricky, but let's go through some troubleshooting steps to resolve the issue you're experiencing:

1. Check the Ink Bottle Nozzle

• Ensure that the ink bottle nozzle is clean and free from any obstructions. Sometimes dried ink or debris can block the flow.

2. Ensure Proper Bottle Placement

• Make sure the ink bottle is correctly aligned with the tank. It should fit snugly into the tank's refill port. If it's not seated properly, ink may not flow.

3. Check for Air Locks

• Sometimes, air bubbles can cause a blockage. Try gently tapping the ink bottle while it's in place or squeezing it lightly to see if it helps release any trapped air.

4. Inspect the Ink Tanks

• Ensure that the ink tanks are properly inserted and aligned in their respective slots. If they're not seated correctly, the ink may not flow as expected.

5. Verify Ink Levels

• Double-check that there is enough ink in the bottle. Sometimes a bottle may appear full, but there could be an issue with the internal mechanism.

6. Clean the Refill Ports

• Wipe the refill ports and the ink bottle nozzle with a clean, dry cloth to ensure there’s no residue preventing ink flow.

7. Check for Firmware Issues

• Occasionally, firmware updates or issues can cause problems with ink refilling. Make sure your printer’s firmware is up to date.

8. Printer Reset

• Try restarting your printer. Turn it off, wait for a few moments, and then turn it back on. This can sometimes reset the internal mechanisms and resolve minor issues.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support