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‎12-11-2021 06:03 AM

HP Recommended
Product: Envy 6000

There are no options for more than two sizes of paper and none for choice of paper (photo/paper) after I choose the picture I want to print? Is it the printer or the computer that needs adjust

Category:
4 REPLIES 4

‎12-11-2021 12:56 PM

HP Recommended

Hi,

It is the printer settings that need to be adjust for the used paper size through the HP Smart app.

 

Please clarify your operating system version and what exact paper size you would like to use as an example.

 

Shlomi



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‎12-12-2021 03:54 AM

HP Recommended

I have windows 10. I would like the option to print postcard (5x7) and A5 for example. As previously stated I also need the option of photo paper, matt, gloss etc.

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‎12-12-2021 04:11 AM

HP Recommended

From the HP Smart app click on Printer Settings.

Click on Advanced Settings and select the Settings tab, from there under Preferences select Paper and Tray Management and select the required Paper Size and Type settings for the Small or Medium Paper section.

 

Also make sure the correct paper size and type are selected within the print dialog before printing.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
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‎01-16-2022 05:29 AM

HP Recommended

At last I have been able to try your solution. Thank you. Do I have to do this procedure before every different print job? Do I not get the choices automatically from a drop down menu on the computer as with my previous printers?

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