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‎01-25-2021 10:57 PM

HP Recommended
Product: HP Inktank wireless 410
Operating System: Microsoft Windows 10 (64-bit)

My HP Inktank wireless 410 is not able to print using Blue and Yellow inks. It is printing Magenta and black just fine. I have tried clean and level 2 cleaning several times, but still those two colors are not working.

Category:
4 people had the same question
3 REPLIES 3

‎02-03-2021 11:15 AM

HP Recommended

@HelloToolbox

 

I reviewed your post and I understand that the printer is not printing blue and yellow color.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-ink-tank-wireless-410-series/16180953/document/c05627782

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎02-07-2021 10:14 AM

HP Recommended

Hi All,

 

To give an update, I called the local hp service center and they suggested I replace the print heads. The issue was resolved as soon as I replaced those print heads.

 

PS : Please print atleast 1 page per week to avoid the issue that I had got.

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‎02-08-2021 07:04 AM

HP Recommended

@HelloToolbox

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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