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‎05-12-2023 06:03 AM

HP Recommended
Product: HP ENVY 6032 All-In-One Printer
Operating System: Microsoft Windows 11

My printer wont print out straight! no matter what I try the image (labels in this case) print off crooked.

Left hand margin at the top is 9mm then at the bottom it's 7mm.

Right hand margin is 10mm at top and 12mm at the bottom.

 

NOT GOOD for trying to line up labels and print off straight! I'm using Avery labels and Adobe to print as per Avery's recommendations. I'm using an Asus ZenBook 14. I've checked paper in tray, I'm using a stack of paper not one sheet at a time... It prints off like it on regular paper and the label sheets.

 

I've tried downloading PDF's from Edge and Firefox to see if that helped. I've aligned cartridges and cleaned heads. I tried tweaking design with Avery, but it's the printer that's off, not the layout. I printed out some smaller labels (64x30) and they were ok, not great but ok... but these these larger ones (64x47) WILL NOT print straight.

I've done a hard reset in turning printer off, unplugging, removing from computer and re-adding. 

I'm now at a loss. I have instant ink but still couldn't find a way to get support despite it saying I might be able to get phone support.

I wasted sheets of labels and many many sheets of paper. I've also now wasted 2 DAYS trying to print 2 sheets of labels. It was the main reason I bought this printer. When I printed out labels a couple of years ago it didn't have this issue, so what's happened?

 

PLEASE GOD SOMEONE HELP!

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