Not printing

[Oteetotee]

I have replaced my ink cartridges in my HP officejet 4652 with genuine HP products and still nothing prints. I’ve gone through every step for cleaning and alignment and nothing prints even the alignment page will print. What can I do now?

[Garp_senchau]

@Oteetotee, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you have replaced the ink cartridges in your HP OfficeJet 4652 printer with genuine HP products and ensured all cleaning and alignment steps have been completed, yet nothing prints, even the alignment page, here are additional steps you can try:

Reset the Printer:

• Turn on the printer.
• Disconnect the power cord from the printer and the power outlet.
• Wait for 60 seconds.
• Reconnect the power cord to the outlet and the printer.
• Turn on the printer and try printing again.

Check Ink Levels:

• On the printer control panel, access the Ink Level icon to verify if there are any low or empty cartridges.

Firmware Update:

• Ensure that your printer firmware is up-to-date. Visit the HP Customer Support page to download the latest firmware for your printer model.

Check for a Paper Jam or Obstruction:

• Inspect the input and output trays for any paper jam or obstruction that might be preventing the printer from operating correctly.

Check Printer Status on Your Computer:

• Make sure your printer is set as the default printer in your computer's printer settings.
• Check the printer status. It should not be offline or paused. Clear any pending print jobs in the queue.

Try a Different Paper:

• Use a different type or brand of paper to rule out any issues with the current paper type.

Print a Diagnostic Page:

• Go into the printer's settings and print a diagnostic page to identify any error codes or specific issues.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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