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‎07-10-2021 01:50 PM

HP Recommended
Product: surface pro 7
Operating System: Microsoft Windows 10 (64-bit)

keep getting error message afrer replacing INk on a Office jet 8035. keep asking for setup cartridge the printer came with..WTH?  I was on hold with LACK of support for 1/2 hour and than it disconnected!  

Category:
1 REPLY 1

‎07-14-2021 12:07 PM

HP Recommended

@Supprtsucks

 

Welcome to the HP support community.

 

I understand that your printer is asking for a setup cartridge.

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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