Office Jet 8210 Printer Can't get it to accept generic ink cartridges. HELP!

[Beanybaby]

There has to be a way to get the printer to accept Generic Ink Cartridges.  I keep getting the "chip" is blocked.  I am so frustrated trying to figure this out.  Can anyone help me?  Ink Jet 8210 Printer. 

[Nal_NR · Accepted solution]

Hi @Beanybaby,

Welcome to the HP Support Community. 

I'd like to help!

Update the printer firmware-

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

The third-party ink cartridges will work. But there are many cartridges in the market which are refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

I hope that answers your concern adequately. Let me know! 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!