OfficeJet 5258. Error message:

[JasonPt]

Getting error message: the indicated cartridges are not communicating correctly with the printer. If this problem continues, replace the cartridge. 
iv tried replacement with new. Same message

also getter. Add paper message and paper is I. Tray

[Raj_05]

Hi @JasonPt,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're encountering the error message "The indicated cartridges are not communicating correctly with the printer" on your HP OfficeJet 5258 All-In-One printer, it could be due to various reasons. Here are some troubleshooting steps you can follow to resolve the issue.

• Restart the Printer: Sometimes, a simple restart can fix communication errors. Turn off the printer, unplug it from the power source, wait for about 30 seconds, and then plug it back in. Turn on the printer and check if the error persists.
• Check Cartridge Installation: Ensure that the cartridges are correctly installed in their respective slots. Open the printer cover, remove the cartridges, and reinsert them firmly back into place. Make sure they are properly seated.
• Inspect Cartridges for Damage: Check the cartridges for any visible damage or leaks. If you notice any issues with the cartridges, replace them with genuine HP cartridges.
• Clean Cartridge Contacts: Dust or debris on the cartridge contacts can hinder communication with the printer. Take a clean, lint-free cloth and gently wipe the contacts on the cartridges to remove any dirt or residue.
• Update Printer Firmware: Visit the HP support website and check if there are any firmware updates available for your printer. Upgrading to the latest firmware might resolve compatibility issues.
• Reset Printer: Perform a reset on the printer to clear any internal errors. Look up the specific instructions for your printer model on how to do a factory reset.
• Check for Software Updates: Ensure that you have the latest printer driver and software installed on your computer. Visit the HP website and download the latest drivers for your printer model.
• Verify Ink Levels: Use the printer's control panel or the HP Smart app to check the ink levels. If any cartridge is running low on ink, consider replacing it.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support