OfficeJet 8028 not printing blue

[LMatt7AZ]

My OfficeJet is not printing blue. Have always used genuine hp cartridges and just replaced the cyan and still not working. 

[Nal_NR]

Hi @LMatt7AZ,

Welcome to the HP Support Community. I'd be happy to assist you with the "missing blue" issue. 

To better assist you -Are you able to make color copies on the printer, do you see blue on the page?

Could you print a print Print Quality Diagnostic Page and share the results?

To print the page-

On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

Swipe up on the display, touch Reports, and then touch Print Quality Report.

A Print Quality Diagnostic Page prints.

You can also try the steps in the document Print Quality Issues

HP Customer Support - Software and Driver Downloads 

Also, Try a power reset on the printer.

try a power reset on the printer

Reset the product

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 60 seconds.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Then try the alignment again.

Keep me posted!

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