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- Printers
- Printer Ink Cartridges & Print Quality
- OfficeJet Pro 8600 Plus won’t print

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09-07-2024 06:58 AM
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Printer has always worked with HP and non-HP ink cartridges but began giving a “damaged cartridge” message when non-HP cartridges were used, even though there is nothing wrong with the cartridges, making the printer unusable.
My understanding is that HP used firmware to block the use of non-HP ink.
Is there a workaround that will make the printer useable?
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