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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet Pro 6978
Microsoft Windows 10 (64-bit)

After severaland I mean severa timesl...uninstalling, reinstalling drivers, set of 4 new cartridges (which after several print quality reports) is using up my ink)??? Cleaning printheads several times printer is still only printing test page of black and blue?? NOT at all happy with this P printer. Never had this problem b/4!! Virtual Help is absolutely useless. 

Mary Osellame
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