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‎09-11-2023 03:42 PM

HP Recommended

I have the HP Officejet Pro 8100.  After replacing the black cartridge (which was empty), I then was "forced" to replace all of the color cartridges before the printer would resume printing.  How can I replace ONLY the one cartridge that is empty next time?

 

Category:
1 REPLY 1

‎09-14-2023 08:51 AM

HP Recommended

@GeorgeW2 

 

Welcome to the HP support community.

 

I understand that you are getting cartridge error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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