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HP Officejet Pro 8600
Microsoft Windows 10 (64-bit)

My Officejet Pro 8600 printer has recently been printing oranges instead of reds. I've tried all 3 levels of print head cleaning to no avail. I'm using HP brand ink and the ink levels are nearly full.

What can I do to get it to print reds like it's supposed to?

3 REPLIES 3
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@textileprinter

 


Welcome to HP Support Community


I appreciate al your efforts and expertise in troubleshooting this issue

 

At this point I suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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@KrazyToad

 

I tried contacting HP through the steps you provided, but because my printer is out of warranty the website does not even give me the option to talk to an agent. What can I do?

Thanks,

textileprinter

HP Recommended


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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