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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Officejet Pro 8600 Print Orange instead of Red

Create an account on the HP Community to personalize your profile and ask a question
07-13-2021 02:02 PM
My Officejet Pro 8600 printer has recently been printing oranges instead of reds. I've tried all 3 levels of print head cleaning to no avail. I'm using HP brand ink and the ink levels are nearly full.
What can I do to get it to print reds like it's supposed to?
07-16-2021 06:55 AM
Welcome to HP Support Community
I appreciate al your efforts and expertise in troubleshooting this issue
At this point I suggest you contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
07-16-2021 07:38 PM - edited 07-16-2021 07:47 PM
@KrazyToad
I tried contacting HP through the steps you provided, but because my printer is out of warranty the website does not even give me the option to talk to an agent. What can I do?
Thanks,
textileprinter
07-18-2021 12:07 AM
I understand your concerns and frustrations
I will escalate your case to HP's regional escalation team and a case manager will get back to you
Please check your Inbox
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee