• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

HP Photosmart 7525  Yellow cartridge error. I viewed  "303 Electronics video on Youtube.

How to fix Missing or damaged ink cartridge error message on HP Printers

Remove all cartridges, get a flash light and take a look at the 4 prongs in each cartridge. Eveh though my printer error was Yellow cartrige, I found the 564XL black prongs 1 & 4 were down. I used my finger nail to lift them up and replaced the cartrides. Error gone. I have the been working on this error for 2 months after replacing all cartridges. 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.