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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Order Status of Ink

Create an account on the HP Community to personalize your profile and ask a question
11-03-2021 01:38 PM
I bought an ink cartridge for my printer recently, and whenever I try to check the status, it displays an error that says they were unable to locate the order. Any help with this?
11-06-2021 07:28 AM
@Giantstar, Welcome to the HP Support Community! I’m here to help.
To assist you better, did you order it from HP?
If you have the order number, click here to get the information.
Or, you may contact Hp Store for assistance.
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee