Original HP Yellow 903 XL not accepted by my OfficeJet Pro 6960

[DoktorDe]

Original-Patrone Y 903 XL wird nicht akzeptiert, da angeblich "zu einer früheren Generation" gehörend. Ggw. sind aber weitere Patronen aus diesem Multipack noch in Benutzung, eine andere  Y 903 XL wird akzeptiert. Der Drucker hat noch nie Fremdpatronen gesehen.

Original HP Yellow 903 XL is not accepted, printer tells me it would belong to an "earlier generation". At this time there are two other cartridges of this multipack still in use, another yellow 903 XL is accepted.

The printer was always used with original cartridges.

Do I really have to dispose this new original cartridge? Then HP - never again!

[Betty0610]

@DoktorDe

Welcome to the HP Support Community.

• Are you sure this is an HP genuine ink cartridge?
• Validate this by clicking here - HP Anti-Counterfeit and Fraud (ACF) Program

If this is a genuine HP ink cartridge, I would need some information related to the ink cartridges and the printer which cannot be shared on a public post for security reasons.

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