Original hp toner refill 103A bought from amazon is not recognized by hp neversoft laser 1200w

[Rajeev2022]

i bought original HP toner refill 103AD from amzaon seller and it is well seal packed in hp packet. after completing the refilling it was jammed but after clearing it by pressing x button it was rotated back and taken out . Now hp smart does not recognize the same and popping up same messages as Cartridge is empty like..  i put on and off several times but still no use . how can I resolve this issue

[Nal_NR]

Hi @Rajeev2022,

Welcome to the HP Support Community. 

I'd like to help!

Are those HP genuine ink toners?

Meanwhile, go through the documents below and see how it goes.

Click here for Print Quality

Click here for Reloading toner

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Rajeev2022,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Rajeev2022,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us