Out of Instant Ink

[Shredmaster1]

I have a deskjet 4155 with Instant Ink.  I was getting low on ink and HP told me to use my original cartridges till a new cartridge arrived.  It has dried up and will not work.  I continued to use my cartridge till it ran out of ink.  It appears that HP has sent me more ink but it will take 2 weeks to get here.  So now I have to buy a cartridge from an office supply store then pay for the instant ink.  I will be dropping instant ink.  It is totally undependable.

[Dragon-Fur]

@Shredmaster1 

Welcome to the HP User Community.

It is true that everything is taking longer.

OK - "longer" is too long.

Best to understand the Cancellation process.

Please read:

 HP Instant Ink - Cancel Your HP Instant Ink Service

For those reading ---

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

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Start here:  Get HP Instant Ink Support

Sample Sections

• Your ink
• Your HP Instant Ink account
• Your printer connections

And / Or

At the bottom of the Support webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner

Examples

Instant Ink Support > Solve Problems

HP Instant Ink - Manage your account

Sample Sections

• Enrollment Information
• Solve Problems
• Questions about Ink or Toner

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

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Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

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Examples of the Terms of Service Contract for various regions

NOTE:  Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

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