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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Out of ink can’t get printer code

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12-15-2020 03:13 AM
I ran out of ink in my printer & am not able to print the code needed to sign up for Instant Ink. Is there any other way for me to get the code? My printer does not have a screen on it (I didn’t think I needed one & now I see the screen is actually useful & I will be getting a screen next time.) Or is it possible to get a small amount of ink sent to me to be able to print the code needed to sign up for Instant Ink? I wanted this service so bad that I actually had home internet installed just so I could use it & now I can’t get the code!! I bought this printer & got home internet just so that I could use this really cool service & now I can’t. I’m so upset over this. I spent FOREVER trying to figure out how to e-mail HP support so I hope I am at the correct place to get help. I look forward to hearing from you. Thanks!
12-16-2020 05:55 AM
@CountryGirlSwag, Welcome to the HP Support Community!
You will have to get a replacement ink cartridge to print the claim code. There is no other way as this printer does not have a touch screen.
To know how to enroll the printer in Instant Ink, click here.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee