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‎12-15-2020 03:13 AM

HP Recommended
Product: Deskjet 2640
Operating System: iOS

I ran out of ink in my printer & am not able to print the code needed to sign up for Instant Ink. Is there any other way for me to get the code? My printer does not have a screen on it (I didn’t think I needed one & now I see the screen is actually useful & I will be getting a screen next time.) Or is it possible to get a small amount of ink sent to me to be able to print the code needed to sign up for Instant Ink? I wanted this service so bad that I actually had home internet installed just so I could use it & now I can’t get the code!! I bought this printer & got home internet just so that I could use this really cool service & now I can’t. I’m so upset over this. I spent FOREVER trying to figure out how to e-mail HP support so I hope I am at the correct place to get help. I look forward to hearing from you. Thanks!

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1 REPLY 1

‎12-16-2020 05:55 AM

HP Recommended

@CountryGirlSwag, Welcome to the HP Support Community!

 

You will have to get a replacement ink cartridge to print the claim code. There is no other way as this printer does not have a touch screen.

 

To know how to enroll the printer in Instant Ink, click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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