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‎12-22-2023 05:08 PM

HP Recommended
Product: HP Smart Tank 720 All-in-One

My printer is somehow out of guarantee but even with that HP support won't send me a new cartridge and only says I need to bring in the printer to their support service center. And I can't buy this 3YP17ae color cartridge from nowhere in my country ; HP Store is out of stock, distributors are out of stock as well. How am I supposed to use my printer?

Category:
1 REPLY 1

‎12-26-2023 08:38 AM

HP Recommended

Hi @Lightningblitz ,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Printer Out of stock cartridge. Not to worry I will help you to get a resolution to resolve the issue. 

 

I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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