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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Override the instant ink cartridge

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09-14-2020 06:24 PM
I never set up my printer or use the cartridges and now it's telling me to purchase the instant ink cartridge. How can I override it if my cartridges are new and I can't return the printer?
09-15-2020 05:46 AM
@kimantony, Welcome to the HP Support Community!
Is the printer enrolled in Instant Ink?
Tap on the '?' button on the screen and select to skip Instant Ink if you are using non-Instant Ink cartridges in the printer.
For more info, refer to this document - 'Cartridge cannot be used until printer is enrolled in HP Instant Ink' Message
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee