P

[Phoenix1181]

Printer doesn’t print from my photos 

[Jerry_57]

Hi @Phoenix1181,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printer is not printing photos as expected, follow these steps to troubleshoot and resolve the issue:
 

Check Paper and Tray Settings:
 

• Ensure you are using the correct type of photo paper and that it is properly loaded in the tray. Different printers may have specific loading instructions for photo paper.

Confirm Printer Configuration:
 

• Make sure that your printer is turned on and properly connected to your computer or network.
• Verify that the printer selected on your printing software or app is the correct one you are trying to use.

Printer Software and Drivers:
 

• Ensure that the latest printer drivers and software for your HP printer Official HP® Support are installed on your computer. This can often resolve compatibility issues.

Adjust Print Settings:
 

• On your computer, use the software or app you are using to print (such as the HP Smart app or Mac Photos app) to ensure the print settings are optimized for photo printing.
• Make sure to select options like high-quality print mode, correct paper size, and media type in the print dialog box.

Print from Application:
 

For detailed photo printing using the HP app:

• Load the photo paper correctly as per the printer’s instructions.
• Open the HP app on your Mac, tap on the Print Photos tile, and select your photo.
• Adjust settings and click Print.

For using the Mac Photos app:

• Open the Photos app, select the photo, and print using the available presets and print settings for photo quality.

Restart Equipment:
 

• Restart both your printer and computer to refresh the system environment.

Cleaning and Maintenance:
 

• Run any available printer maintenance tools, such as print head cleaning, which is often available in your printer settings.
  
  
  I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Jerry_57

HP Support