PHOTO PRINT IS TOO DARK

[allyn16]

I recently bought an HP smart tank 580 printer. I tried printing a photo on a photo paper using the free ink from hp. I adjusted the settings for photo printing but when it comes out, it looks so dark. I did everything I could but it’s still the same.

[Dragon-Fur]

@allyn16 

Welcome to the HP English Community --

"Ink from HP" is essentially the same formula whether the ink comes with the printer, the ink is sent to you as part of an Instant Ink subscription, or if the ink is purchased from the HP Store. 

If you believe the printer is the source of the issue,

• Follow the instructions in the  User Guide – HP Smart Tank 520, 540, 580-590 Series (start on Page 73) to print, diagnose, and correct the problem.

When / After the printer can print a test / diagnostic page as it should, the next steps involve how the photo is printed.

Paper matters --

• A matte background -- plain paper or card paper -- reflects less or none of the light in the photo.
• Glossy background -- photo paper -- reflects light a bit better than matte; the results cannot duplicate the way a photo appears when viewed on a computer (tablet, or phone) screen.

Settings matter --

• Most applications and printer software designed to print photos (images) include some basic editing tools to change the way the photo appears when printed.

Source matters --

• Whether printing from a file you already have or scanning and then printing the content, the same tools used to adjust the settings can be used.  For example, HP Smart (Windows / Mobile) supports scanning (or Scan > Import > file) > Edit > Adjust > Save and / or Print.

Example - HP Smart - Windows - Scan > Import Photo > Edit > Adjust

HP_Smart_Win_Scan_Edit_Image_Set_4

Example - Photos (app) - Windows - Adjust

Photos_Edit_Options_Adjust_3

What else?

The better the tools, the more control you have over the outcome.

Example - Irfanview - (Free) - Windows - Color Corrections

Irfanview_Print_Color_Correction_4

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Message Content References

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NOTE: Webscan / Web Scan is not available on Laser printers

First Time Use Only – Standard EWS - Enable Webscan

• Open your Browser > Type / enter the Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan

Example - Web Scan / WebScan

EWS_9025_Webscan_6

EWS_9025_Webscan_5

OR

First Time Use Only - Alternate EWS - Enable Web Scan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Remote Scan > Item Web Scan = Switch ON

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Scan > Web Scan

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Third Party Software

Irfanview > Brilliant Free Photo Viewing, Editing, and Print Software

Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including custom print size, tiles, and the “Mirror” or horizontal flip function, and several other options not found elsewhere.

• Create a Restore Point (optional, recommended)
• Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
• Additional information at the website, including: FAQ

NOTES

• Both 32bit and 64bit software versions for Windows are available.
• Irfanview is also available as a Windows 10 (or higher) Application from the Microsoft Store

For example,

Irfanview 64bit version – Information and Download

Software and All Plugins for 64bit version: https://www.fosshub.com/IrfanView.html

Plugins can be added to your installed Irfanview software.

For example, Plugins can be added to installed Irfanview software to open additional file types.

Open Installed Irfanview software > Help > Plugins

Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)

Includes access (where available) to Scan with HP Twain > Adjust settings > Save

How to find Help within the Irfanview software

Once installed, open the software > Tab Help

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 580 All-in-One Printer  

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