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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: PRINTER CLAIM CODE IS NOT WORKING

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04-16-2021 02:51 AM
the printer claim code is not working , I have reset the webservice , still not working. I can get the printout with Printerclaim code but still not working. Please help
04-18-2021 07:44 AM
Welcome to HP Support Community
I would like to help
Please ensure the printer has the latest Firmware https://support.hp.com/in-en/document/ish_1776648-1643972-16
Next disable and reenable web services for the printer and try using the new Claim Code
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
04-19-2021 07:52 AM
If the issue persists I suggest you contact HP Support in your region for assistance
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee