PRINTER INK ISSUES

[CROSPROPS]

PRINTER ISNT WORKING, I HAVE RESET BEFORE BUT STILL TO NO AVAIL

IT READS THAT THERE'S A PROBLEM WITH THE INK OR CARTIDGES

I HAVE AN HO OFFICEJET 6600

[Raj2111]

Hi @CROSPROPS 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

Raj,

HP Support

[CROSPROPS]

Hi Raj, and thank you for your response. There is no error code but when i turn the printer on it reads " There is a problem with the priner or ink system. Turn printer off, then on. If problem persists, contact HP." 

Then it gives two solutions (1) To reset the product and (2) To fix the cartridges 

I've tried both but still hasn't managed to fix the printer.

Printer: HP Officejet 6600

Serial No: CN2382H13T

[Raj2111]

Hi @CROSPROPS 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

-Regards