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Microsoft Windows 10 (64-bit)

Hi i was wondering weither you had anything to say about my issue. 


I recently received a printer from hp which had a 2 month instant ink trail. 


I followed the instructions chose my plan and inserted my bank details. 


It accepted and send I'm enrolled however my account dosent say that it is on the free trail. 



Question 2.


The account says that before they start billing I should use up my other cartridges in the printer. Does this have a page limit or can u use this unlimited untill I put in the starter kit cartridges they are sending or is it the 50 pages still.?



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@Brad_g_6, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.


I have sent you a private message, reply to the message with your details.


In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.


Keep me posted.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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