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‎04-03-2022 03:01 PM

HP Recommended
Product: HP DeskJet 3760 All-in-One Printer
Operating System: Other

Whenever I try to print, the whole of the top left quarter of the page is super patchy and impossible to read. This happens whether I print from my Mac laptop, my PC laptop or my iPhone, and in both black & white and colour. I've followed all the troubleshooting but nothing helps. I've tried to contact HP but they won't help me as it is out of warranty. Is there anything else I can try or shall I give up and get a new one with a company that actually has decent customer service. Any thoughts appreciated, this printer is worse than not having one at all!

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3 REPLIES 3

‎04-06-2022 01:56 PM

HP Recommended

@KatieC1

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Does it happen on copies too? Do you've spare ink with you?

 

Let us know 🙂


I am an HP Employee

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‎04-08-2022 01:20 AM

HP Recommended

Good morning,

Thank you for looking into this. It does happen on copies. I have no spare ink and have no way to request any more (as my printer is out of warranty, I have zero support options).

Thanks,

Katie

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‎04-11-2022 03:05 AM

HP Recommended

It could be a hardware issue here since this happens on copies too. If you'd like to try another set of ink to see if that helps, please do.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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