Phantom Printing

KenK4594 · ‎10-31-2020

Occasionally, without any input and usually at night, the printer prints out 4 pages. this just started within the past few weeks and has happened 3 times. The pages read as follows in the upper left corner of each page:

(Page 1)

GET / HTTP/1.1

Host: pete3

Connection: close

(Page 2)

READ / HTTP/1.1

Host: (It shows my printers IP address here):9100

User-Agent: curl/7.59.0

Accept: */*

(Page 3)

Options * RTSP/1.0

CSeg: 1

User-Agent: curl 1/7.59.0

(Page 4 is the same as page 2)

READ / HTTP/1.1

Host: (It shows my printers IP address here):9100

User-Agent: curl/7.59.0

Accept: */*

Any idea what could cause this or what it means?

Repairatrooper · ‎11-01-2020

Showing host of Pete3. Any computer or printer on your network named Pete3? If not, you may have a security breach and someone else is sending a job to your printer. If you have wireless I suggest you change passwords and ensure that your network is secure with no manufacturer default passwords active.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

KenK4594 · ‎11-01-2020

The network is a home network, just my wife and I. and is hardwired. I, like you, think this is some type of security breach. It would seem that if I could change the printer's IP address all would be well. Whoever was sending these pages to my printer would no longer be able to do so, but I could not find any information on changing an IP address on the HP site.

Amy1108 · ‎11-01-2020

The exact same thing has been happening to me for weeks now every Sunday night around the same time. I think that it's a little strange that it is happening to both of us. Did changing the password on your WiFI work?

Repairatrooper · ‎11-01-2020

See this document https://support.hp.com/ca-en/document/c03267980 the section on setting a manual IP address. Be advised that it might not only be the printer that is breached. I would suggest you change the admin password on your router as well and be sure that you have a password on the embedded web server of the printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

KenK4594 · ‎11-01-2020

I don't use WiFi. I only have the one HP printer and it is hardwired.

KenK4594 · ‎11-01-2020

I only have one printer in my network, this one. Using the screen on the printer it indicated that there was no password. I entered one and then went to the printer IP address in my browser and it did ask me for the new password before allowing me in.

Under IPv4 Configuration it is set to Manual. I'd like to change the IP address since it was part of the information on the printout from "pete3" but I don't know how select a new number correctly or if I would need to make other changes in my computer so that it could still find this printer. Are there instructions for this somewhere?

I did change my router password also.

Thanks for your help.

Amy1108 · ‎11-02-2020

Thank you -- I will let you know if it solves the problem.

KenK4594 · ‎11-02-2020

I don't know if these changes will solve the problem. Since it randomly happens I will hive to wait to see if it returns. Today is 11/2/2020. I guess if it does not happen again for a few weeks I will log back in here and declare it gone!

Thanks to all for their suggestions.

Create an account on the HP Community to personalize your profile and ask a question