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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Phone number for support

Create an account on the HP Community to personalize your profile and ask a question
01-18-2025 09:39 AM - edited 02-18-2025 07:30 AM
Welcome to the HP English Community --
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<< Warning >>
Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.
HP Support does not use Community "Tags"
Do not trust "support numbers" that show up in Tags.
There be vermin afoot.
HP Community cannot make use of Private Information -
Thieves love to grab up private bits that are posted for all to see
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Product / Printer Model: HP ENVY 6455e All-in-One Printer
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Job type: HP Smart
HP Support does not free post phone numbers on the Internet.
HP Support does not pop up on your screen with a "Call us" number.
Whomever you are trying to call is likely not HP.
There are few exceptions to the "no phone" rule --
These are for specialty products and are not HP Support.
For example, HP Instant Ink provides phone support and posts their contact number at the main Instant Ink website, at the Instant Ink Support website, and, if you are subscribed, contact information is available in your Instant Ink account.
HP Instant Ink Support - Website
HP Instant Ink - Website > Support, Enroll, FAQ
-- Click the Flag to change to your region.
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There are two main products named HP Smart
- HP Smart - Application - Available for PC, MacOS, and Mobile
- HP Smart / HP Connected - Printer Interaction and Control for ePrint or Print Anywhere
Questions for "HP Smart" or other subjects can be asked here in the Community.
We do not provide phone support.
We do work for free -
We provide advice for HP tech and HP products according to HP Community - Rules of Participation
If the question includes enough information about what you are using, what you are doing, and the type of issue(s) you are experiencing, you might bet an answer from one of our Experts or Agents.
In your message, indicate that your Mobile Fax account is displaying an outdated end date.
Ask for help.
Reminder
- Do NOT publicly post private account information or pictures - this information is for Agents only.
- Agents will instruct how to gather the information you need and how to send it to the agent.
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Hardware issue?
Product covered by HP Warranty?
HP Support – Hardware / Technical Support for Devices in Warranty
Registered Devices in Warranty:
Contact HP Support
Start here:
HP Support virtual repair center
Printers
Contact HP Support – Printer Support
HP Support HP World-Wide Support
In-Warranty Products – Case submission for Warranty Repair
Select your region and follow the prompts
HP Support - Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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Reminders – READ
Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.
Some (Most) regions display phone / chat contact information only after the case is submitted online.
Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
Never post private information in the HP Community!
Thieves are waiting - do not just hand out your privacy to their keeping.
HP Support does not free-post phone numbers for HP Support on the Internet.
Your computer is not full of bugs and you do not need to pay a fee for driver support.
Pay attention to where you are going.
Do not wander around on the Internet looking for help –
When looking for help, start only at legitimate web sites for your product
For example,
HP products, start here in the HP Community or at the HP Website
Microsoft / Windows - start at Microsoft Web Site
Printer Software - 123.hp.com - Printer setup from the HP® Official site
Do not be a victim.
Stay vigilant.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 6455e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"