Photo image incomplete

[BruceG3]

When I print a 4x6 format photo, the bottom of the image is cut off, leaving a 3/4 inch white border at the bottom.

[Dragon-Fur]

@BruceG3 

Printer is capable of printing a 4x6 inch photo on 4x6 inch or larger paper.

At least the Envy Photo 7120 (one printer in this series) supports borderless printing at this size.

Your printer likely supports this option as well (same series).

References / Specifications (Partial List)

HP ENVY Photo 7100 All-in-One Printer series

Borderless Printing

Yes (up to 8.5 x 11 in, 216 x 297 mm)

Print Margin Bottom (A4)	3 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

Media Size (facet)	Letter; A4; B5
Media Sizes Custom (imperial)	3.85 x 8.5 to 5 x 12.2 in
Media Sizes Custom (metric)	97.79 x 215 to 127 x 309 mm
Media Types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled
Media Weight Recommended (imperial)	18 to 22 lb
Media Weight Recommended (metric)	70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)	16 to 80 lb
Media Weights Supported, By Paper Path (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

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That said, there are other factors that impact what you photo looks like after it's printed.

For Example

• The size and shape of the image is important - that is, the size and shape of the image compared to the size and shape of your paper.  This is the Aspect Ratio. 
• The application / software you are using to view and submit the job to the printer is responsible for the formatting, shortcut selection, print and paper size, paper type (Media) choices, and other print options.
• The paper itself is important - it must be a supported type, weight, and size.  The surface on the paper must be supported so the printer can sense and actually "grab" the paper properly as the paper travels through the printer.

Example - HP Smart - Windows - Simple Image Print - 4x6 - HP Photo paper

HP_Smart_W10_Borderless_Print_4x6_Band-Tails_1

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• HP Smart requires that you sign into the application using your HP Account credentials.
• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
  • Older versions of the HP Smart app no longer support the login feature.
  • Update the application to the latest version to access / use HP Smart

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
2. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
3. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
4. Full driver provides print and scan functions supported by your printer.

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