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Hp2620 all in one printer
Android 8.0 Oreo and older

Have just purchased HP 2620 all in one

printer. Trying to print 6x4 photos but it is printing small approx 13.5mm x 9.5. Cannot find how to adjust this. Can anyone help?

3 REPLIES 3
HP Recommended

Your printer model is not borderless. If you load 6x4 sheet the print will be smaller. Your printer will leave empty margin on all sides of a sheet.




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HP Recommended

Thank you. I had not realised that. As a follow up question. Why is the border not even when I print 6x4 and 5x7 photos. Wider one side and large gap at bottom.

HP Recommended

Bottom margin ( gap) is largest around 13 mm that is because the mechanical properties of the printer can't handle that last 13 mm there is nothing to hold the paper in a straight position that will allow ink to be placed on the bottom margin.




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