Photos are printing yellowish

[Monica0704]

Hello everyone, I have this yellowish tone when I print all of a sudden, my prints was perfect last week. It seems as if I might have clicked something, I'm just not sure. This began the day microsoft had an issue so I believe it may have something to do with it. FYI, when I first used the printer it had the same problem and I played around with it for 2 days and it suddenly began printing correctly. I tried cleaning, checking the ink cartridges, and I can't figure it out. 

Can someone pleaseeeeeeeeeeeeee assist me with this issue. Thank you.

[Nal_NR]

Hi @Monica0704,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the print quality.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check the paper, print settings, and quality of the file being printed

• Make sure your print job is set up for optimal print quality results.
• Check paper type and condition. Make sure the paper is appropriate for the print job and in good condition.
• Use paper designed for HP LaserJet printers, which is designed to handle the additional heat produced during the printing process.
• CAUTION:
• Do not use paper designed only for inkjet printers. For example, inkjet glossy photo paper can blister during the print job, which might damage the printer.
• Some paper might not absorb toner as well as others, causing faded or smeared prints.
• Use clean, wrinkle-free paper. Wrinkled or curled paper can cause dark, horizontal defects.
• Do not use paper that is too rough. Smoother paper can result in better print quality.
• Loading paper according to the print side: Typically, the smoother or glossy side is the print side, and it is loaded with the print side facing up in the input tray.
• Loading paper according to the print side. Load paper into the paper tray with the print-side facing up. Typically, the smoother or glossy side is the print side.
• Check the print job settings: From the application you are printing from, click File > Print, and then click Options, Printer Setup, or Preferences, or open the Paper Type/Quality or Media & Quality menu.
• Make sure the color, paper type, paper size, and quality settings are correct for your print job.
• Check the quality of the photo or document: Use editing tools to improve colors, brightness, contrast, and any other appearance settings. Higher-resolution photographs and graphics result in clearer prints with more accurate colors.

Click here for the remaining steps.

Update the firmware. Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.