-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Photosmart 209a lots of issues

Create an account on the HP Community to personalize your profile and ask a question
05-24-2025 04:54 PM
Hi, I'm trying to get this Photosmart Plus 209a to work after purchasing it used, but I'm having a lot of difficulty. I was able to get the scanner to work. But then, when trying to use the printing, it was just spitting out blank pages. I replaced the ink with onn. brand 564 and 564XL cartridges because they're cheaper than HP and say on the packaging that they work with this printer. However, after installing them, the printer is really having difficulty. It tries printing an alignment page, which prints with the red text, and then the alignment scan does not take at all and is not recognized by the printer. Then, when printing a regular black and white page, it just prints out the paper without any ink. Also, when rebooting, it goes through a very long printer preparation and tries doing the alignment every time.
Now, after trying to take out the cartridges and put them back, it keeps giving me an ink system failure 0xc19a0013 and asks me to turn the printer off and on. Thanks for any advice.