Photosmart 6525 Black ink not working. Troubleshooting steps did not work. Cleaning did not work.

[Environmom]

Replaced cartridge, physically cleaned according to hp support. Ran the clean and align cartridges from the tools menu on the printer. Black ink won't print. I called and was told it is an issue with the driver. Mom has the same printer and the same thing happened to that one around the same time. What is going on? A quick search here shows this issue going back to at least 2014. This is not right. What is going on? Is HP turning the black cartridge off so we buy new printers? Because I will never buy another HP product. These old posts about this issue show it is a long time problem that HP should have solved by now if they intended to. They are old but work great until the black ink stopped. I'm mad because I bought ink at Costco and since it's opened I can't return it. A double burn HP. This is not right and I am looking into alerting consumer reports, not that it will do any good but I'm tired of being ripped off by billion dollar corporations while I scrape by.

That said, if someone has found a solution for this, I'm willing to keep trying.

[Kumar0307]

@Environmom, Welcome to the HP Support Community!

I understand your concern and I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. Make sure you have tried the steps mentioned in this document to resolve this issue - Black Ink Not Printing, Other Print Quality Issues

If the issue persists, please reach out to HP Support in your region regarding the service options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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