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HP Recommended
Photosmart C4680
macOS 10.14 Mojave

Hello HP Support Community,

 

After installing a pair of HP ink cartridges in my Photosmart C4680 and running a "successful" alignment process, the black and color ink print misaligned by about 1/16 of an inch vertically - the color ink is shifted toward the bottom of the page compared to the black. I have run several nozzle cleaning cycles and re-alignments. After scanning the re-alignment page, my printer always says the realignment was successful, but the mis-alignment has not be fixed or reduced at all.

 

Is there anything else I can try to address this issue?

 

Thanks,

Corbin

1 REPLY 1
HP Recommended

Try to purchase older 60 ink from Ebay (not from Malaysia plant).   Expire 2019,2018.  Should work.  See posting:

 https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Ink-not-aligning-for-smalle...

I had recently purchased 60 ink for my C4680 and 901 for my J4450 and BOTH were misaligned like you describe.   Inks were Malaysia 2022 date.   I have found the ink nozzle gold area slightly different position on the new vs the old inks.   About 1mm or less, hard to see.

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