Pink Lines When Printing Blue

[a6700user]

Hello All, 

When I am printing a quantity of blue, I get large pink lines across the page. This is a major problem.

I have HP Instant Ink cartridges. I ran all 3 levels of printhead cleaning, clean smear, and replaced the blue and yellow cartridges. I also restarted the printer. However, the problem persists. 

Please help. Thank you!

[Raj_05]

Hi @a6700user,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Pink lines when printing blue on an HP OfficeJet Pro 8028 All-In-One Printer can be caused by several issues. Here are some possible solutions.

• Check the ink cartridges: Ensure that the ink cartridges are properly installed and have sufficient ink levels. If the ink levels are low, replace the cartridges with new ones.
• Run a cleaning cycle: The printer may have clogged printheads, which can cause color blending issues. Run a cleaning cycle from the printer software or control panel to unclog the printheads.
• Check the paper: Ensure that the paper is loaded correctly and is compatible with the printer. Some papers may not work well with certain printers and can cause color issues.
• Align the printhead: Use the printer software or control panel to align the printhead. This can help improve print quality and reduce color issues.
• Update the printer driver: Make sure that you have the latest printer driver installed on your computer. An outdated driver can cause compatibility issues and affect print quality.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support