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Hi, just got plotter out of store, it’s a T650 and the laptop is a Microsoft surface pro. Plotter was used with hp laptop and when it was last used worked fine.

Now the plotter is great at A4, very clear and defined. However at A1 there is something wrong, the vertical lines are correct (along the 600mm length) however the horizontal lines at printed at 45 degrees every 2mm. Any ideas

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