Poor Quality Ink Printer HP Deskjet 2722

[Betspa]

Hp Deskjet 2722- Poor Ink Quality. This printer has been sitting idle for 2 months in the summer. I am returning (August) to use this printer; the cartridges were new in June of Hp Quality.

In testing the printer on my own, before use on my project, the ink did not print evenly on the page. Parts were super light and others were bold.

1. I took out the cartridges and shook them to spread the ink or delete clogs.

2. I looked up what to do for Quality Print Tool.

3. Align printhead a couple of times

4. Cleaned the printhead several times

5. Ran Diagnostic Tool to diagnose and fix a couple of times. No issues found.

6. Tried the Virtual Assistant and she only spoke in Spanish no matter how many times I changed it to English!

7. Each test page has come out with less and less ink but the cartridges are full.

8. They are probably clogged but I do not know what to do from here. Cartridges are expensive.

[Irfan_06]

Hi @Betspa,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with print quality on your Printer.

A) Please follow the steps below to perform a power drain.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Insert the cartridges back into the printer.

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges

B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

C) Refer to the steps on this link to further troubleshoot.

D) If the issue still persists, refer to the steps on this link to restore factory defaults and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support