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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
The print quality is poor even after installing née HP ink cartridge.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
If you had the same result with 2 cartridges that would suggest that possibly the contacts on the cartridge carrier are dirty. Remove the cartridge, unplug the printer and then clean the contacts with a damp cotton swab. Wipe again gently with a dry swab and then wait about ten minutes before restarting the printer and replacing the cartridge.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
If you had the same result with 2 cartridges that would suggest that possibly the contacts on the cartridge carrier are dirty. Remove the cartridge, unplug the printer and then clean the contacts with a damp cotton swab. Wipe again gently with a dry swab and then wait about ten minutes before restarting the printer and replacing the cartridge.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
2
1
0
HP Recommended
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