Poor print quality on HP Color Laser Jet Pro M254dw

[bigwheez]

After going through all printer possible solutions/uninstalling and reinstalling, etc., still getting poor printing quality on a three year old HP Color Laser Jet Pro M254dw.  All ink cartridges are full.  No damage to chips.  It can't afford to junk a $500+ printer (including the cost of the ink cartridges). Contacted via phone.  SO -- what to do.

[Anand_Andy]

Hi @bigwheez,

Welcome to the HP Support Community

I understand you are facing a print quality issue with your HP Color LaserJet Pro M254dw. Although you have tried a few steps, I would recommend you to try the steps mentioned below steps.

To assist better:

• Does the copy print out the same way? 
• What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable to your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

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