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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Poor print quality unresolved

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05-14-2025 04:03 PM
Operating on a Apple phone system and Microsoft Windows to make my 2800 E printer work, I ran into an error about the cartridges and I couldn’t get it to reset so I put two new cartridges in and now the print quality is so poor I can’t even Get it to register the alignment page and three head cleanings did no good and no way to get in touch with HP because I haven’t even had a year and I wanna just return it; all I get our bots and I have a case number 514-288-0628 and then I just got a message that it had just been randomly closed so really this is way too much time to spend on trying to get a printer to go and no way to contact anybody to get further direction so I want to return it what’s the return address for it under warranty? I have the receipt and I haven’t even had it a year
05-15-2025 12:23 PM
Hi @Botstration,
Welcome to the HP Support Community!
We're here to help you tackle that malfunction! Don't worry, we've got your back!
To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.
You can use this link as well:
Private Messages - HP Support Community
We're looking forward to helping you resolve this issue!
Stay tuned, and thanks for your patience!
Best regards,
Kuroi_Kenshi
I am an HP Employee