Poor print quality

[SAB1124]

I have brand new ink cartridges, but my pages are being printed with light to no color (fading) and streaking.  I tried cleaning the ink heads.  I've tried aligning the cartridges.  I've tried changing the paper quality and size.  Nothing is working and my warrenty is out so HP won't help me.

[Jay_G24]

Hi @BuddyHutch,

Welcome to the HP Support Community

I'd like to help!

I understand you are facing a print quality issue.

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a cartridge/printhead failure.

If the error persists,

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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