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‎04-10-2025 01:23 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer

I just purchased my printer today from Office Depot. It's telling me it's already out of warranty when I go to register it. The print quality is terrible. I have cleaned the printhead 8-9 times and still no difference. I'm not sure what else I can do. A support article said I may need to replace my printhead but thats over $200 and my printer is brand new. Any suggestions on troubleshooting techniques I might not have tried? 

1 REPLY 1

‎04-11-2025 01:17 AM

HP Recommended

Return the printer. Why are you event thinking about purchasing a new printhead.




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