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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Poor printing quality

Create an account on the HP Community to personalize your profile and ask a question
01-20-2025 05:58 AM
Hi @Blinkz55,
Welcome to the HP Support Community.
I'd be glad to help you!
Step 1: Check the paper
The quality and type of paper can affect the print job. Follow these guidelines to make sure the paper is appropriate. If it is not, load an appropriate paper type.
Use paper designed for HP Laser printers. Do not use paper designed only for inkjet printers.
Do not use paper that is too rough. Smoother paper might result in better print quality.
After loading appropriate paper in the tray, print another page. If the issue persists, continue to the next step.
Step 2: Check the toner level
Low toner levels can cause print quality issues, such as faded print.
note:
The toner supply level and the percentage of toner cartridge life remaining provide estimates for planning purposes only. When the toner level is low, consider having a replacement toner cartridge available. You do not need to replace toner cartridges until the print quality becomes unacceptable.
Check the estimated toner remaining. For more information, go to How to Check Ink or Toner Levels.
If the toner cartridge is not low, skip to Check print settings.
If the toner cartridge is low, continue to the next step to replace the toner cartridge.
Click here for the remaining steps
Try updating the firmware. Click here
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
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I am an HP Employee