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HP Recommended
HP Color Laser 150nw
Microsoft Windows 11

Hi, I have a HP Color Laser 150NW printer and am trying to print some colour photographs, but I am continually plagued by the printer printing a greyish colour when in fact the original colour is dark blue. I'm also having issues with colour quality, despite using professional business paper designed for brochure / photo printing.

 

All the photographs have "bands" or lines on them, ranging from being very noticeable to barely noticeable.

 

There also doesn't seem to be a great range of paper properties that I would have expected, like glossy 200gsm. The selection has matte but why isn't there any gloss options??

 

The printer drivers are up to date.

 

Any advice or help would be appreciated. I am in the United Kingdom.

 

Thanks

1 REPLY 1
HP Recommended

Hi @Fifeman992,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the print quality

 

Perform the steps below if not done so already.

 

 Step 1: Check the paper

The quality and type of paper can affect the print job. Follow these guidelines to make sure the paper is appropriate. If it is not, load an appropriate paper type.

Use paper designed for HP Laser printers. Do not use paper designed only for inkjet printers.

Do not use paper that is too rough. Smoother paper might result in better print quality.

Print another page. If the issue persists, continue to the next step.

 

Step 2: Check the toner level

Low toner levels might cause print quality problems, such as faded print.

note:

The toner supply level and the percentage of toner cartridge life remaining provide estimates for planning purposes only. When the toner level is low, consider having a replacement toner cartridge available. You do not need to replace toner cartridges until the print quality becomes unacceptable.

Check the estimated toner remaining. For more information, go to How to Check Ink or Toner Levels.

If the toner cartridge is not low, skip to Check print settings.

If the toner cartridge is low, continue to the next step to replace the toner cartridge.

 

Click here for the remaining steps. 

 

Update the firmware. Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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