Print Cartridge Issue

imjb2 · ‎07-08-2026

I just opened an HP65 ink cartridge in its original packaging and received this message: " Non-HP circuitry detected" .Is there any way to fix this so that I can use the cartridge? Thank you.

BeemerBiker · ‎07-08-2026

To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.

Non HP ink can be used on this list of HP printers, If you get a message the ink is not genuine the latest firmware will fix the problem ONLY IF your exact model is listed. Some printers manufactured before 2016 can also use non-HP ink. Those printer are also listed in that document.

General ink cartridge help
The below type is unlikely to work.

See if you can return it. If eBay, then be sure to write a bad review.

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