Print Menu color option missing

[Patriciaann49]

I do not have an option on my Word Print Menu to print my documents in color.  How do I correct this?

[Jerry_57]

Hi @Patriciaann49,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that the color option is missing in Word’s Print menu; the HP guidance in the provided documents points to checking the printer driver color settings instead of Word itself.
 

What to do

1. In Word, go to File > Print.
    
2. Select your HP printer.
    
3. Click Properties.
    
4. Open the Color tab.
    
5. Make sure Print in Grayscale is unchecked.

If your HP printer uses a separate black-and-white driver, choose the full-color HP driver instead of the black-and-white one:
 

• On some HP Color LaserJet models, HP installs both:
  
  
  • a full-color driver
     
  • a Black_White driver
     
• If the Black-and-White driver is selected, color printing will not be available.

I hope this will help.

 

Take care and have a good day.