Print Quality intermittent : HP Smart Tank 7005

[Aad7]

Recently the print quality on word and pdf documents has intermitently been poor. This also goes for the test page. Looks like the jets need to be cleaned but I cannot find a way of doing this.

Any advice would be greatly appreciated.

[Fabio_L32]

Hello @Aad7 , how are you >

Please, try the procedures below:

https://support.hp.com/ca-en/document/ish_11181747-11181796-16

Best regards

[Aad7]

Thanks for the quick and prompt update.

I am currently working my way through the process. It looks like I might need new printer heads (at least that is where I have got to in the process). I will try and go through the cleaning process again before embakring on that router.

The printer is under 2 years old, so I would have thought it would not be a major issue, as my previous HP printer lasted over 10 years with no major issues.  I only occasionally needed to clean the printer heads. Maybe the quality of the newer printers are'nt as good as the old ones.

I will let you know how I progress.

[Fabio_L32]

Hello @Aad7 

I'll await your reply then.

Best regards

[Aad7 · Accepted solution]

Hi Fabio_L32, thanks for all your help. I have tried without success, so I have now returned it to HP as it is still in its warranty period.

I will close this issue off, but I am very happy with your technical updates, which I found easy to follow.