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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-12-2026 12:07 PM

HP Recommended
Product: HP ENVY 5070 All-in-One Printer

This is the second time I have had this problem with HP ink cartridges. Ink levels are okay, but print quality is poor: missing lines and slices of print missing...characteristic of needing head cleaning. I have done that several times including super head cleaning. No improvement. The last time this happened, I ended up buying new ink cartidges (all HP) and all was good. But it irks me to buy ink I don't need to solve a technical problem. I am throwing $ away on ink I don't need because the cartridge has apparently failed in some way

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